Responsible Gaming

Gaming Should Be Entertainment

At Rocket Casino AU, we believe that online gaming should be enjoyed as a form of entertainment only. Gambling is not a way to earn money or solve financial problems. It should never be viewed as an investment or a reliable source of income. Play responsibly and only spend what you can afford to lose.

Age Verification

Online gambling in Australia is restricted to individuals aged 18 years and over. It is your responsibility to ensure you meet the legal age requirement before participating in any gaming activities. We take age verification seriously and reserve the right to request proof of age at any time.

If you are under 18, you must not use our services.

Warning Signs of Problem Gambling

Recognise the early warning signs of problem gambling. If you experience any of the following, it may be time to seek help:

• Chasing losses by gambling with more money to recover what you've lost
• Hiding your gambling activity from family, friends, or partners
• Gambling with money needed for essential expenses (rent, food, bills)
• Borrowing money or going into debt to gamble
• Spending more time or money on gambling than intended
• Feeling anxious, irritable, or restless when not gambling
• Neglecting work, school, hobbies, or relationships due to gambling
• Failed attempts to reduce or stop gambling
• Using gambling to escape problems or manage negative emotions
• Lying to others about the extent of your gambling

If any of these signs apply to you, please reach out for support immediately.

Self-Help Tools & Player Protection Features

We provide tools to help you stay in control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Restrict the maximum amount you can lose during a gaming session
• Reality Checks: Receive regular notifications during play to help you track time and spending
• Session Limits: Set time restrictions for your gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing our platform

If you wish to use any of these tools, please contact our customer support team, and they will be happy to assist you.

Support Organisations in Australia

If you're struggling with gambling, help is available. Please reach out to one of these organisations:

If You Need Help

Don't wait. Reach out today if you or someone you know is struggling with gambling. Problem gambling is treatable, and support is available. The organisations listed above offer free, confidential help 24/7.

Your wellbeing is our priority. Playing responsibly ensures you can continue to enjoy gaming as entertainment for years to come.